How We Handle Your Questions
Most questions we receive fall into a few clear areas: getting your account set up, moving money in and out, and understanding how the platform behaves on your phone. For deposits, you send from your bKash, Nagad, or Rocket app to the account number shown in the cashier — confirm with your PIN and the balance updates on your end. Withdrawals go
back to the same wallet you deposited from; we verify the wallet matches your registered account before processing. If you're accessing from Dhaka or anywhere else in Bangladesh, the mobile browser and the app carry the same account session, so switching devices mid-session doesn't log you out. Availability depends on your local law and eligible regions. For anything not covered here, our
support team is reachable via live chat and email.
- bKash Deposit
- Nagad Transfer
- Rocket Payment
- Account Wallet